Service-guide

Service Guide — AlgoFate | Process, Pricing & Refunds
App Release Notice

Paid services in the English and Japanese versions will be available through the AlgoFate app. Download the app from Google Play or the Apple App Store and complete the in-app payment before use. These versions are available only to foreign residents in South Korea. We are preparing to launch on both stores soon.

Service Guide

How do I use it,
how long does it take, and what does it cost?

If you are new to AlgoFate, this page covers everything you need: the service process, report options and pricing, in-app payment and refund guidance, privacy, and frequently asked questions.

PDF delivered by email Average 3 hours · maximum 24 hours Mini price credited within 3 days Full refund before production begins Personal data deleted within 7 days after delivery

Usage Journey

Five steps from application to report delivery.

01

Start with the Free Preview

Enter your birth details to see the overall pattern and key points immediately. You can check the direction without paying first. If you do not know your birth time, you may use only the year, month, and day; time-related interpretations will be excluded.

02

Choose a report

If you want a deeper analysis, choose either a Mini Report or Premium Report. Select the topic that matters most now: Career Fit, Wealth, Life Path, Romantic Compatibility, Work Compatibility, or Family & Children.

03

Download the app and pay in-app

Paid services in the English and Japanese versions will be available through the AlgoFate app. Download it from Google Play or the Apple App Store and complete payment in the app before use. These versions are available only to foreign residents in South Korea. Store release is being prepared and is coming soon.

04

Reports are produced in order

After in-app payment is confirmed, personalized reports are created in order of application. The target is an average of 3 hours and a maximum of 24 hours, although busy periods may take longer.

05

Receive the PDF by email

The completed report is emailed as a PDF to the address entered during application. Save it for future reference. If it does not arrive, please also check your spam folder.

What to prepare before using the service — Prepare your accurate birth date and time, if possible, the email address for report delivery, and one specific question you most want answered. This helps create a more focused report.

Service Flow & Pricing

Check the basics for free,
then choose only the depth you need.

Free Preview

See it instantly on screen

KRW 0

Review the overall pattern and key points first. You can see whether the result feels relevant before making any payment.

  • Selected type and score details
  • Summary of key trends
  • Selected caution points
  • Guide to the next report level

Recommended for — people who want to check the general direction before paying

Mini Report

Core cause + 7-day guide

KRW 5,000One-time in-app purchase · PDF by email

Receive a PDF covering the core cause behind your free result and a 7-day action guide. This is the recommended entry-level paid report.

  • Core diagnosis
  • Caution points
  • Answer to your question
  • 7-day action guide

Recommended for — people who need an answer to one immediate concern and a short action guide

Premium Report

Full structure + action criteria

KRW 15,000One-time in-app purchase · PDF by email

The PDF covers the full structure, in-depth topic analysis, and 7-, 30-, and 90-day action guidance. It is designed for repeated reference.

  • Full structure analysis
  • In-depth analysis by topic
  • In-depth answer to your question
  • 7-, 30-, and 90-day action guide
  • PDF delivered by email

Recommended for — people facing an important decision who want longer-term reference points

ComparisonFree PreviewMini ReportPremium Report
PriceKRW 0KRW 5,000KRW 15,000
Delivery methodImmediate on-screen resultEmail PDFEmail PDF
Core diagnosisPartially shownIncludedIncluded, in depth
Full structure analysisIncluded
Answer to your questionStandard answerIn-depth answer
Action guide7 days7, 30, and 90 days
UpgradeMini price credited when upgrading within 3 days

Reports

Choose a report based on your concern.

Life Path

Organizes recurring life patterns, decision flows, and broad criteria for work, relationships, and money. Suitable for people who want to understand why they repeat similar choices.

  • Overall life trends and timing characteristics
  • Causes behind recurring decision patterns
  • Core criteria for work, relationships, and money

Wealth & Money

Reviews how you spend and save, what to check before major financial decisions, and risk patterns that may unsettle you. It is not a return forecast or investment recommendation; it is a report on money-management tendencies.

  • Assessment of core money habits
  • Times when spending or saving may become unstable
  • Checklist before a major financial decision

Romantic Compatibility

Organizes two people’s relationship patterns, conflict triggers, communication styles, and long-term relationship guidance. Suitable for people who want to understand why conflict happens rather than just seeing a compatibility score.

  • Relationship compatibility structure
  • Recurring conflict triggers
  • Long-term criteria for managing the relationship

Work Compatibility

Organizes collaboration, reporting, friction points, and response strategies when working with managers, coworkers, and clients. The focus is on practical ways to reduce conflict at work.

  • Collaboration and reporting style assessment
  • Situations where friction is likely
  • Practical response criteria for work

Children & Family

Provides reference material on a child’s temperament and family communication. It is not intended to label or judge a child, but to support understanding and conversation.

  • Reference on a child’s temperament and tendencies
  • Suggestions for family communication
  • Conversation tips for parents and guardians

Career Fit

Identifies work environments where you perform well, conditions that bring out your strengths, and work structures to avoid. The focus is on career decision criteria rather than predicting a job title.

  • Assessment of high-performance work environments
  • Conditions that bring out your strengths
  • Work structures that may be better to avoid

Delivery

Paid reports are delivered as email PDFs.

Delivery standards

The Free Preview is available immediately on screen. Mini and Premium Reports are produced in order after in-app payment is confirmed and then delivered by email.

  • Within 3 hours on average
  • Within 24 hours at most
  • Delivery may be delayed if the email address is incorrect or information is missing
  • Busy periods, including evenings and weekends, may take longer

Upgrade policy

If you upgrade to a Premium Report within three days of purchasing a Mini Report, the full Mini Report price will be credited.

  • Request an upgrade through Support
  • The three-day period begins on the Mini Report purchase date
  • After paying the difference in-app, the Premium Report is produced in order

PDF redelivery

Contact Support if you need the report resent due to non-delivery, file damage, or an incorrect email address.

  • Provide your app purchase details and application email address
  • The same report will be resent after identity verification

Saving your PDF

You may save and view the delivered PDF for personal use. Resale or unauthorized distribution of the report is prohibited.

Payment & Refund

Payment and refund guidance

AlgoFate produces personalized reports in order. Please review the following terms before making an in-app purchase.

Payment method

  • Paid services in the English and Japanese versions will be offered through in-app purchases in the AlgoFate app on Google Play and the Apple App Store.
  • Make sure your app account information matches the details used for the report application.
  • Report production begins in order after in-app payment is confirmed.
  • Once payment is confirmed, the report is automatically added to the production queue.

Refund and cancellation policy

  • Before report production begins, you may request cancellation or a refund under the applicable app store policy.
  • For cancellations before production begins, use the refund process of the store where the purchase was made.
  • After the PDF has been delivered, refunds may be restricted because the report is a personalized digital product.
  • Contact Support if incorrect information requires the report to be recreated.
StageRefund availabilityNotes
Before in-app paymentNot applicableUnpaid applications expire automatically
In-app payment completed, before productionEligible under store policyRequest a refund through the store where you purchased
After production begins, before PDF deliveryMay be restrictedContact Support to check the production status
After PDF deliveryRefund restrictedGenerally restricted because the report is personalized
Recreation due to incorrect inputRecreation supportThe information is corrected and the report is recreated and resent

How to request a refund — Request a refund from your Google Play or Apple App Store purchase history according to that store’s policy. For help checking report production status or the refund process, email algofate@naver.com with the store used, purchase time, order number, and the email address used for the application.

Privacy

Only the information we need,
used only for its stated purpose.

AlgoFate collects the information required to create and deliver reports. It is used only to provide the service, including report generation, email delivery, error handling, and payment or refund support.

Privacy information

  • Birth details are used to calculate the Four Pillars chart.
  • Your email address is used for report delivery and service notices.
  • App purchase information may be used to verify payment and provide support.
  • Collected information is not used for purposes unrelated to report production and delivery.
  • We do not request information beyond what is needed to provide the service.
  • Personal data entered for the report is automatically deleted within seven days after delivery is completed.

When entering another person’s information

  • If you enter another person’s information, you must obtain that person’s consent before applying.
  • When entering a child’s information, confirmation from a parent, guardian, or legal representative is required.
  • The applicant is responsible for issues caused by entering another person’s information without consent.

See the Privacy Policy for details. Review the collected items, purpose of use, and retention period before entering personal information.

FAQ

Frequently asked questions about using the service

What if I do not know my exact birth time?

You can apply without a birth time. Time-related interpretations will be excluded, and the report will be based on the available year, month, and day information.

How long does it take to receive a report?

The Free Preview is available immediately. Mini and Premium Reports are emailed after in-app payment is confirmed, usually within three hours and no later than 24 hours. Incorrect email addresses or missing information may cause delays.

Can I upgrade from a Mini Report to a Premium Report?

Yes. If you upgrade within three days of purchasing a Mini Report, the full Mini Report price will be credited.

Can I enter information for a family member or partner?

Yes, but you must obtain that person’s consent first. For a child, confirmation from a parent, guardian, or legal representative is required.

How do I request a refund?

Request a refund through your Google Play or Apple App Store purchase history according to the applicable store policy. Refunds may be restricted after report production begins or after the personalized PDF is delivered. Email algofate@naver.com if you need assistance.

Should I use the report as the sole basis for financial, health, or legal decisions?

AlgoFate reports are reference material for self-understanding and decision-making. They are not financial, medical, or legal advice. Consider your actual circumstances and consult qualified professionals for important decisions.

What if my in-app purchase is not reflected?

Email algofate@naver.com with the store used, purchase time, order number, and the email address used for the report application. We will check the transaction and production status.

Can I order multiple reports, such as Wealth and Career Fit, using the same birth details?

Yes. Reports are produced and delivered separately by topic, so order each topic you need. Multiple orders are still produced in the order received.

Can I use AlgoFate on a mobile device?

Free content can be viewed in a mobile browser. Paid English and Japanese services will be provided through the AlgoFate app on Google Play and the Apple App Store for foreign residents in South Korea only. The app is being prepared for release and is coming soon.

Support

Contact Support if you have more questions.

Email support

algofate@naver.com · replies within 1–2 business days

💬

Text message support

010-2397-0050 · weekdays 10:00–18:00, excluding 12:30–13:30 · text messages are preferred because calls may not be answered

Before contacting Support — For payment or refund questions, include the store used, order number, and the email address used for the application.

AlgoFate offers perspective shaped by your chart when you face a decision.

We organize Four Pillars insights into a PDF report for self-understanding and decision-making, so you can revisit it when important questions arise.

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